Find Us On the Map
Update National Address
Courier Delivery | Customs Clearance | Last Mile | E-fulfilment

E-commerce Shipping Services
that Deliver Great Results

 Home  --  E-commerce Services
Be a NAQEL Express Customer! Send an Enquiry
post-003

Delivery Services to Keep Your Online Customers Happy

NAQEL Express is the Middle East and Saudi Arabia's leading provider of expresss shipping, same day delivery and end-to-end-delivery management systems for e-commerce businesses that want to streamline their operations.
NAQEL's e-commerce portfolio covers international and domestic deliveries supported by a host of best-in-class features such as notifications, multiple delivery attempts and customs clearances, along with optional add-ons to further optimize delivery.

services

services

services

Our E-commerce Shipping Solutions Include:

Priority Express - Documents

Next-day delivery of documents (up to 2 kg) to key cities within GCC countries of Saudi Arabia, UAE and Bahrain, and delivery within 3-5 days to key cities globally. Request a pick-up or drop off to the nearest SPL retail outlet.

Priority Express - International Parcel Export

Door-to-door delivery of parcels (up to 30 kg) to key cities globally from Saudi Arabia and from UAE and Bahrain to GCC cities (only).

Priority Express - International Parcel Import

Door-to-door import and delivery of parcels (up to 30 kg) from key origins - China, USA, UK to Saudi Arabia, UAE, and Bahrain.

Full Mile Domestic

Home delivery of shipments (up to 30 kg) to online shoppers in key cities and remote areas in Saudi Arabia, UAE, Bahrain, Oman, Kuwait and Qatar.

Bullet Delivery Service

Three express delivery options for online shoppers in Saudi Arabia, UAE and Bahrain:
Bullet Express - within 30-60 minutes
2-Hour Express - within 2 hours
Same-Day Express.

Full Mile International

Cross border door-to-door delivery of online orders (up to 30 kg) to Saudi Arabia, UAE and Bahrain.

Last Mile International

Clearance and cross border home delivery of shipments (up to 30 kg) to online shoppers in Saudi Arabia, UAE, Bahrain, Oman, Kuwait, Qatar, Jordan.

After Sales Return (ASR)

Enjoy door-to-door pickup service or drop-off service to NAQEL or SPL retail outlets in Saudi Arabia, and door-to-door pickup service for the rest of GCC, for domestic and international return shipments from online shoppers.

The Most Comprehensive E-fulfilment Services in Saudi Arabia

Our e-fullfilment service works silently behind the scenes so that you can focus on growing your business locally and internationally. Now enjoy our expedited shipping service, best-in-class product packing, consistent on-time delivery, and an easy return process – saving you both time and money.
The e-fulfilment centres in KSA are located in Riyadh (1626 CBM), Jeddah (9 CBM), and Dammam (7 CBM). They operate 6 days a week from Saturday-Thursday in 2 shifts 7 am-7 pm, and 9 pm-9 am.
There is no doubt that our e-fulfilment setup helps you to manage your business efficiently whether you are small or big.

E-fulfilment Services

    Inbound      

  • • Validation (Piece level)
  • • State-of-the-art storage
  • • Return-to-Origin
  • • (RTO) processing

    Order Management

  • • Pick & Pack
  • • Consolidate
  • • Sort
  • • Deliver
  • • Handle returns

    Inventory Control

  • • Live stock report with condition of items
  • • Detailed in & out report on piece level
  • • Monthly inventory of all stock

    Tracking

  • • Order Level
  • • Storage Level
  • • Payment Visibility

    Bonded & Re-export Zone

  • • Multi-mode transport
  • • Custom clearance at parcel level
  • • Break-bulk
  • • Handling goods and providing value-added services
services

Why NAQEL Express Can Ace Your E-commerce Shipping

  • •  Low returns percentage: NAQEL averages 12% customer returns thanks to streamlined systems and processes.
  • •  Quick cash remittances: Eliminate risk with guaranteed e-retailer remittances within 10 days.
  • •  Speedy customs clearances: Tech-driven automated setup to ensure quick turnaround.
  • •  End-to-end infrastructure: Our warehouses, distribution hubs and fleet employ the latest technology.
  • •  Best-in-class service: Our team is well versed in the special demands of diverse industries. Moreover, our Call Centre and customer support team are always available to help.